Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total customer satisfaction through its world class production. Our objective is to anticipate the requirements of all our clients in addition to deal with them with lift trucks that deliver the performance, the dependability and the value which they need.
Hyster fully believes in starting with the client. The company conducts yearly focus groups and provides on-going voice of customer research which is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to guarantee the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold all workers responsible for consistent quality, together with the 5s workplace organization in place to help us attain it.
Hyster offers a range of excellent features as standard with all our products. By remaining devoted to our focus on safety and quality, and by being innovative from start to finish, we provide some of the best material handling equipment on the market. These are just some of the reasons why the company has become a leader within the industry.